About Us

Change Corner ~ Transforming communities through Financial Consumer Protection activities and advocacy.

Financial technology (FinTech) has enabled individuals and businesses that were previously excluded to access credit, digital payments, insurance and other financial products.  It has also made credit cheaper and easy to access by improving risk assessment, automating credit processes and designing products better-fit products.

However, FinTechs tend to operate in a legal grey area away from traditional legal frameworks that protect customers from vested interests.  This poses a major risk that may lead to moral hazards and declining financial health for FinTech users.

At Change Corner, we look forward to a future where regulators implement bold consumer protection policies to protect vulnerable customers against exploitation, apportion the responsibility of ensuring good customer outcomes on the supply side and task firms to prove that the value they offer is proportionate to the price they charge.  In the meantime, we empower women to make better financial decisions.

Our Founder – Waruguru Ituu

Specialization:

Financial Inclusion | Financial Education | Financial Health | Behavioural Science | Behavioural Finance | Entrepreneurship Training | Research | Women Empowerment | Financial Consumer Protection |

Experience: 

+  Founder of Change Corner

+  Behavioural Finance Consultant at Irrational Agency (UK) – FCA consumer duty compliance

Financial Education Consultant at e-MFP (From Research to Practice Action Group), Luxembourg

+  Entrepreneurship Facilitator at Young African Leaders Initiative (YALI RLC, YALI Africa)

+  Adjunct Lecturer – Kenya School of Revenue Administration

+  Banker (Business Development Manager) at Co-operative Bank of Kenya

Education: 

+  MSc in Behavioural Science at the London School of Economics & Political Science

+  Certified Entrepreneurship trainer (Start and Improve your Business by ILO)

+  Financial Education curriculum design & Implementation certification by ITCILO.